Student Support Services

Student Support Services

Directory / Tel: (714) 999-5654

Shanna Egans , Ed.D.
Director, Student Support Services
(714) 999-5654
Send an email:

Ramirez, Sandra
Senior Administrative Assistant Program Support
(714) 999-5654
Send an email:


Program Support, Student Transfers:
Alicia Ramirez
(714) 999-2171
Send an email:

  • Student Transfers

Child Welfare and Attendance Liaison:
Juana Farman
(714) 999-5968
Send an email:

  • Outreach

  • Home Visits


Program Administrator, Attendance:
Charles Hernandez (Chuck)
(714) 999-5691
Send an email:

  • Attendance


  • Truancy

  • Saturday School

Project Coordinator, Tobacco-Use Prevention Education (TUPE):
Vicky Azevedo, M.Ed.
(714) 999-2437
Send an email:

  • Tobacco-Use Prevention Education Curriculum

  • Cessation/Intervention Program Services

Tupe Program at Livebinders



Program Administrator, McKinney-Vento and Foster Youth Programs:
Adela Cruz, LCSW, PPS
Tel: (714) 999-7734
Mobil: 714-404-9062
Send an email:
Website: Support Programs & Services or click on title below to access specific program website 

Program Administrator, International Student Relations & Services:
David Green
Office Line: 714-999-3766
Ext. 61248
Send an email:


Area of Management


Campus Safety Aides

Discipline Appeal

Emergency Response


Graduation Event

OCHRC Bridges

Resource Officers

MTSS Assist
- Restorative Practices

School Safety




Work Permits

Safe schools do not happen by chance. Providing our students and teachers with safe and secure environments for learning and teaching has long been a top priority for the Anaheim Union High School District. We believe that school safety cannot be separated from student achievement. Studies show that when students can focus their energies on learning, rather than being concerned about issues such as safety, achievement is higher. Safe schools are successful schools.

This report describes the many prevention, intervention, and preparedness programs that are planned and coordinated by the district. Through partnerships with law enforcement, the support of parents and community members, the dedication of our staff members, and trusting relationships with our students, we involve everyone in creating a campus climate where all students are respected and secure.

Our schools are safe - and we plan to keep them that way.


AUHSD checklist for maintaining safe and secure campuses :

  • Proactive prevention programs

  • Innovative intervention programs

  • Strong partnerships with students, parents, staff members and community agencies

  • Quality training programs for students, parents and staff

  • Well-maintained school facilities


Planning for safety

Maintaining safe schools requires consistent evaluation and proactive measures for improvement that involve all members of the school community. The Safe and Drug Free School Team, comprised of safety specialists from all schools, monitors prevention and intervention programs districtwide. Each school has a School Management and Resource Team (SMART) that meets monthly to review any incidents on campus and implement action plans to improve the campus culture. Using proactive and reactive approaches simultaneously, the parents, students, teachers and staff members of SMART have an ongoing impact on campus safety and climate.

Each school has developed safety plans that provide a detailed outline for disaster preparedness. The plans are updated annually and guide the actions of school personnel. Site safety teams regularly inspect the schools and monitor ongoing safety efforts. Fire, earthquake and other drills are conducted throughout the year in an effort to prepare and protect students in case of an emergency.


Expecting the most of our students

Just as we have high standards for student achievement, we have high expectations for student behavior. Although we believe standards for behavior must begin at home, we reinforce with students that they are in school to learn and that they will be held accountable for their actions.

Students and parents are well aware of behavior and safety standards and those expectations are posted visibly on all campuses. A clear and reasonable student discipline code, with explicit penalties for those who violate it, has been established. The district rigorously enforces zero tolerance policies for drugs and weapons.

Each school year junior high students voluntarily sign pledges with the superintendent to indicate their willingness to do their best in class and be responsible. Students are later recognized for their efforts. A districtwide dress code is enhanced by academic attire at six junior high schools where collared shirts, nice pants, and skirts are the norm.

The vast majority of our students are well behaved and focused on their learnings. They are often the first to alert campus authorities to any difficulties. Students want their campuses to be safe and free of disruptions.


Making a difference with prevention and intervention programs

Our schools are among the safest in the county because our policies and practices focus on prevention and intervention. Each school uses a combination of support programs and personnel to maintain a safe learning environment.


Partnerships and programs making an impact

  • Strong partnerships with police departments in Anaheim, Cypress, La Palma and Buena Park are in place. Police resource officers are assigned to each campus and work closely with staff and students.

  • The Peer Assistance Leadership program provides students with the training to help resolve conflicts with other students. Both Sycamore Junior High School and Kennedy High School have been recognized by the county for their outstanding PAL programs.

  • Bridges, a unique program organized by the Orange County Human Relations Council, provides students with interactive activities that promote positive discussions about the similarities and differences among people.

  • Positive interventions provide targeted assistance to students who make be having difficulties. The students, members of their family member and staff work together to solve problems and recommend strategies for improvement.

  • Campus clubs, leadership opportunities, and training programs are available to students. Students are also encouraged to participate in positive after-school activities, such as tutoring, arts, dancing, cooking and sports.

  • Chemical Use Prevention Programs and Tobacco Use Prevention Programs are available at each school. Through the Safe, Drug and Tobacco Free Schools program, 27 prevention different activities are in place district wide

  • At each school three to five campus aides work part-time to provide additional adult supervision and guide visitors to the main office to receive a visitor's badge. Social work interns, gang prevention and school safety specialists, and a family involvement specialist work districtwide to help students and families.

  • School safety and crisis response plans are in place at each school and updated annually. Activities to prevent incidents and structured plans to respond to incidents, including natural disasters, are included in the plans.

  • The campus grounds are monitored after-school hours and on weekends by security residents who reside on the campuses

  • An administrator is always on campus. As a precaution, all administrators have cell phones for quick, easy access to assistance, if needed.

  • Each campus is equipped with a crisis box that contains flashlights, megaphones, clerical materials, AM radios, and other emergency supplies.

  • Numerous partnerships with the City of Anaheim provide students with after- school programs about decision-making lessons, planning for college and conflict resolution.

  • A safety "hotline" is available for those wishing to anonymously report the use of drugs, alcohol or other potential disruptions.


Reporting safe schools data

Each year the AUHSD reports violations of school safety policies to the state, as required by law. The data are tabulated annually and released publicly each February in a report known as the California Safe School Assessment.

AUHSD places a high priority on providing the state with information on all reportable incidents. The CSSA report plays an important part in the planning and implementing of safe schools strategies. Our efforts continue to pay dividends.

While we have managed to avoid the more serious acts of violence that have afflicted some of our nation's schools in recent years, we remain vigilant. We strongly believe that a school's environment significantly influences a student's opportunity to learn. When campuses have effective safety program in place, the teaching and learning process is enhanced.


Creating a caring culture

We take safety to a higher level by creating campus cultures that are caring. Through targeted training programs, we equip our staff members with the skills to enforce discipline, resolve conflicts, identify troubled students, and treat all students with respect. By serving as role models for appropriate behavior and communication, our employees enhance the school site programs that teach conflict resolution and acceptance of others.

Character Education is an integral part of the culture on all of our campuses. The program weaves character education throughout the schools and classrooms, emphasizing the six pillars of character - trustworthiness, respect, responsibility, fairness, caring, and citizenship.

When students and staff treat others with dignity, cooperation, and respect, and behave in ways that are responsible, honest and of great integrity, the result is a positive environment that is ripe for learning.


Connecting with families

Parents and families play an essential role in helping students to be successful at school and supporting campus safety policies. If a student is having difficulty, parents are contacted to be part of Positive Interventions. The students, their family members and staff work together to solve problems and recommend strategies for improvement. This successful program helps keep students on track for graduation and success in life.


Supporting a quality learning environment with well-maintained school facilities

Studies show that the physical condition of the school buildings has an impact on student attitude, behavior, and motivation to achieve. Typically, schools that are clean, graffiti-free, and well-maintained have fewer incidents of student misbehavior than schools that are unkempt.